Privacy Policy
How we collect, use, and protect your data
Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, password, etc.)
- Profile information (profile picture, bio)
- Tournament and team management data
- Payment information
- Communications with us
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions
- Send you technical notices and support messages
- Communicate with you about products, services, and events
- Monitor and analyze trends and usage
- Detect, investigate, and prevent fraudulent transactions
Information Sharing
We do not share your personal information except in the following limited circumstances:
- With your consent
- With tournament organizers (limited to necessary tournament data)
- To comply with legal obligations
- To protect rights and safety
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Export your data
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Advertising and Ad Personalization
We only enable third-party advertising on selected public informational pages. Authenticated dashboards, account flows, and transaction-focused pages are excluded from advertising. Google and its partners may use cookies to serve and measure ads based on your visit to this and other websites.
For questions about advertising-related data use, contact us through our contact page.
- Ad serving is limited to public editorial and marketing pages
- We do not intentionally place ads on login, registration, checkout, dashboard, or live auction management views
- You can manage Google ad personalization in your Google Ads Settings
- You can learn more about how Google uses data from partner sites in Google privacy resources
Children's Privacy
Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date.
Contact Us
If you have any questions about this privacy policy, please contact us at privacy@auctionchase.com.